Memorex MVD2037 Troubleshooting Guide download pdf (Page 39)

39

TROUBLESHOOTING GUIDE

Check the following before requesting service:

SYMPTOM

GENERAL

No power.

P

ower on, but unit not functioning

properly.

No picture.

No sound.

The playback picture is poor.

The Search feature is not working.

The picture is not fitting properly.

The remote control is not working.

The Preferences menu cannot be

accessed (it is dimmed) in the

Setup menu.

POSSIBLE SOLUTION

Plug in the AC cord to an AC outlet.

U

nplug the unit and wait about one to

two hours to allow the player to dry.

This unit cannot play discs other than

those listed on page 16.

Press the POWER/STANDBY button,

then unplug the power cord. Wait one

minute and then plug the unit back in.

Clean disc and insert label side-up.

This is normal; try another function.

Connect the equipment according to

the instructions in this manual.

Select the appropriate video input

mode, usually VIDEO or AV.

Connect the video cables securely.

Turn the TV on.

Connect the equipment according to

the instructions in this manual.

Select the appropriate audio input

mode.

Connect the audio cables securely.

Turn the audio receiver on.

Clean the disc.

This is normal on some discs.

Select the correct TV type (PS, LB, WIDE)

which matches the TV you are using.

Install fresh batteries.

Install batteries according to the diagram.

Aim the remote at the sensor.

Operate within 20 ft, or reduce the light

in the room.

Move the obstacle.

Remove the disc from the disc tray, as

there cannot be any disc inserted when

setting the preferences.

POSSIBLE CAUSE

AC cord unplugged.

C

ondensation has formed.

Wrong type of disc inserted.

Unit needs to be reset.

The disc is dirty or inserted incorrectly.

Some features and functions are not

available on all discs.

The equipment is not connected properly.

The INPUT of the TV is not set to receive

the disc signal output.

The video cables are not securely

connected.

The connected TV power is off.

The equipment is not connected properly.

The equipment connected with the audio

cable is not set to receive the Player

signal input.

The audio cables are not securely

connected.

The connected receiver’s power is off.

The disc is dirty.

Some discs have sections that do not

allow searching.

Wrong menu option is selected in the

Setup menu.

The batteries are weak or dead.

The batteries are not installed properly.

The remote is not aimed at the sensor.

Distance is too far or there is too much

light in the room.

There is an obstacle in the path of the

beam.

There is a disc in the disc tray.

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